There are so many challenges that users of a product have to contend with on a daily basis. For example, it may not be so obvious how to reach the customer service of the manufacturers of those products. Facebook users often have to deal with some challenges such as how to download videos from their Facebook pages and the like. But how do you contact the Facebook Customer Service?
Well, it may surprise you to know that Facebook does have a customer care service. The only problem is that very few users have any idea how to use the customer service feature on their social media accounts. The essence of this post is to provide answers and guidance on how to use the feature.
How To Contact Facebook Customer Service
It is quite an easy procedure to contact the Facebook Customer Service once you know where to look. It even gets easier if you have the Facebook application on your mobile phone.
Step 1: You will first have to kindly navigate to the webpage of the Facebook Help Centre.
Step 2: You will next have to click on the Options feature on the top section of the webpage which will simultaneously bring out a list of options.
Step 3: From the list of available options, you will have to select the option that suits your immediate needs and follow the prompts to tackle the problem you have at hand.
Note: If you are using personal computer you can access these feature directly by visiting the facebook help center on your web browser.
Contents Of The Options Toolbar
The options toolbar features of the Facebook application has some reviews that help improve the service experience of users. With the reviews therein, users can pick from a list of options that suit their immediate needs of the problems they want to settle at a point in time.
The review options include among others:
- Managing your Account
- Using Facebook
- Policies and Reporting
- Privacy and Safety options.
Once you see any of these options, all that is required of you is to pick the option that suits your immediate needs.
For matters of security in relation to your account, that is where you will have to click on the Privacy and Security option.
If you are contending with matters such as hacking, spam, and other related matters, you will have to use the Policies and Reporting option.
At some point, you may need to make some changes to the settings in your account, all you need is the Managing your Account link.
The Using Facebook option comes in handy when you are not sure of how to carry out certain functions on your account.
For business owners and users who often resort to using of ads, may have the notion that there are no provisions for such users. Rest assured, all you need to do is visit or navigate straight to the Facebook Ads Help Centre Page on your account and you are good to go.
Armed with this information, you can now go on to enjoy your Facebook experience by contacting the customer care with ease simply by clicking on the Options Toolbar feature.